Difference between revisions of "Helpdesk"

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Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:  
 
Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:  
* Phone number: +357 22604100
 
* Email: ncp.helpdesk@mphs.moh.gov.cy
 
  
Technical issues contact via mail to Services Desk
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HelpDesk
* Email: ncphelpdesk@cs.ucy.ac.cy  
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Users support – Healthcare Professionals
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WebLink: https://support.ncp.moh.gov.cy
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Email: ncp.helpdesk@mphs.moh.gov.cy
 +
Phone number: +357 22605576
  
All these operational components and channels are available on a 24x7 basis.
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ServiceDesk
 +
Technical issues
 +
WebLink: https://support.ncp.moh.gov.cy
 +
Email: ncphelpdesk@cs.ucy.ac.cy
 +
Phone number: +357 22893941 
  
For any inquiries or questions regarding the Cross boarder Services and the NCPeH CY Platform, please call to  +357 22604100.
 
  
 +
All these operational components and channels are available on a 24x7 basis.
  
[[File: helpdesk image.JPG|thumb|left|upright=1.15]]
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For any inquiries or questions regarding the Cross boarder Services and the NCPeH CY Platform, please call to  +357 22605576.

Revision as of 10:25, 22 October 2021

The NCPeH CY Help Desk supporting the problem and incident management.

Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:

HelpDesk Users support – Healthcare Professionals WebLink: https://support.ncp.moh.gov.cy Email: ncp.helpdesk@mphs.moh.gov.cy Phone number: +357 22605576

ServiceDesk Technical issues WebLink: https://support.ncp.moh.gov.cy Email: ncphelpdesk@cs.ucy.ac.cy Phone number: +357 22893941


All these operational components and channels are available on a 24x7 basis.

For any inquiries or questions regarding the Cross boarder Services and the NCPeH CY Platform, please call to +357 22605576.