Difference between revisions of "Helpdesk"
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| Line 3: | Line 3: | ||
Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order: | Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order: | ||
| − | HelpDesk | + | *HelpDesk |
| − | Users support – Healthcare Professionals | + | *Users support – Healthcare Professionals |
| − | WebLink: https://support.ncp.moh.gov.cy | + | *WebLink: https://support.ncp.moh.gov.cy |
| − | Email: ncp.helpdesk@mphs.moh.gov.cy | + | *Email: ncp.helpdesk@mphs.moh.gov.cy |
| − | Phone number: +357 22605576 | + | *Phone number: +357 22605576 |
| − | ServiceDesk | + | *ServiceDesk |
| − | Technical issues | + | *Technical issues |
| − | WebLink: https://support.ncp.moh.gov.cy | + | *WebLink: https://support.ncp.moh.gov.cy |
| − | Email: ncphelpdesk@cs.ucy.ac.cy | + | *Email: ncphelpdesk@cs.ucy.ac.cy |
| − | Phone number: +357 22893941 | + | *Phone number: +357 22893941 |
Revision as of 10:26, 22 October 2021
The NCPeH CY Help Desk supporting the problem and incident management.
Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:
- HelpDesk
- Users support – Healthcare Professionals
- WebLink: https://support.ncp.moh.gov.cy
- Email: ncp.helpdesk@mphs.moh.gov.cy
- Phone number: +357 22605576
- ServiceDesk
- Technical issues
- WebLink: https://support.ncp.moh.gov.cy
- Email: ncphelpdesk@cs.ucy.ac.cy
- Phone number: +357 22893941
All these operational components and channels are available on a 24x7 basis.
For any inquiries or questions regarding the Cross boarder Services and the NCPeH CY Platform, please call to +357 22605576.