Difference between revisions of "Helpdesk"
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| − | The NCPeH CY | + | The NCPeH CY Help Desk supporting the problem and incident management. |
| + | |||
| + | All these operational components and channels are available on a 24x7 basis. | ||
Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order: | Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order: | ||
| − | |||
| − | |||
| − | + | =HelpDesk= | |
| + | *Users support – Healthcare Professionals | ||
| + | *WebLink: https://support.ncp.moh.gov.cy | ||
| + | *Email: ncp.helpdesk@mphs.moh.gov.cy | ||
| + | *Phone number: +357 22605576 | ||
| + | |||
| + | =Service Desk= | ||
| + | *Technical issues | ||
| + | *WebLink: https://support.ncp.moh.gov.cy | ||
| + | *Email: ncphelpdesk@cs.ucy.ac.cy | ||
| + | *Phone number: +357 22893941 | ||
| + | |||
| − | + | =HelpDesk = | |
| + | *Citizens support | ||
| + | *Weblink: https://www.moh.gov.cy/moh/cbh/cbh.nsf/page16_en/page16_en?OpenDocument | ||
| + | *Email: ncpcrossborderhealthcare@moh.gov.cy | ||
| + | *Phone number: +357 22605 499 / 492 | ||
| − | [[File:helpdesk image. | + | For any inquiries or questions regarding the Cross boarder Services and the NCPeH CY Platform, please call to +357 22605576 |
| + | [[File: helpdesk image NEHA.JPG|thumb|left|HelpDesk]] | ||
Latest revision as of 13:08, 22 October 2021
The NCPeH CY Help Desk supporting the problem and incident management.
All these operational components and channels are available on a 24x7 basis.
Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:
HelpDesk
- Users support – Healthcare Professionals
- WebLink: https://support.ncp.moh.gov.cy
- Email: ncp.helpdesk@mphs.moh.gov.cy
- Phone number: +357 22605576
Service Desk
- Technical issues
- WebLink: https://support.ncp.moh.gov.cy
- Email: ncphelpdesk@cs.ucy.ac.cy
- Phone number: +357 22893941
HelpDesk
- Citizens support
- Weblink: https://www.moh.gov.cy/moh/cbh/cbh.nsf/page16_en/page16_en?OpenDocument
- Email: ncpcrossborderhealthcare@moh.gov.cy
- Phone number: +357 22605 499 / 492
For any inquiries or questions regarding the Cross boarder Services and the NCPeH CY Platform, please call to +357 22605576
