Difference between revisions of "Helpdesk and Service Desk"
Jump to navigation
Jump to search
(Created page with "The NCPeH CY Help Desk supporting the problem and incident management. All these operational components and channels are available on a 24x7 basis. Communication lines: the...") |
|||
| (One intermediate revision by the same user not shown) | |||
| Line 1: | Line 1: | ||
| − | The NCPeH CY Help | + | The NCPeH CY Help Desks are supporting the problem and incident management. |
All these operational components and channels are available on a 24x7 basis. | All these operational components and channels are available on a 24x7 basis. | ||
| Line 24: | Line 24: | ||
*Phone number: +357 22605 499 / 492 | *Phone number: +357 22605 499 / 492 | ||
| − | For any inquiries or questions regarding the Cross | + | For any inquiries or questions regarding the Cross border Services and the NCPeH CY Platform, please call to +357 22605576 |
[[File: helpdesk image NEHA.JPG|thumb|left|HelpDesk]] | [[File: helpdesk image NEHA.JPG|thumb|left|HelpDesk]] | ||
Latest revision as of 09:25, 17 November 2022
The NCPeH CY Help Desks are supporting the problem and incident management.
All these operational components and channels are available on a 24x7 basis.
Communication lines: the following communication lines are available – as a minimum - to report incidents, in this preferred order:
HelpDesk
- Users support – Healthcare Professionals
- WebLink: https://support.ncp.moh.gov.cy
- Email: ncp.helpdesk@mphs.moh.gov.cy
- Phone number: +357 22605576
Service Desk
- Technical issues
- WebLink: https://support.ncp.moh.gov.cy
- Email: ncphelpdesk@cs.ucy.ac.cy
- Phone number: +357 22893941
HelpDesk
- Citizens support
- Weblink: https://www.moh.gov.cy/moh/cbh/cbh.nsf/page16_en/page16_en?OpenDocument
- Email: ncpcrossborderhealthcare@moh.gov.cy
- Phone number: +357 22605 499 / 492
For any inquiries or questions regarding the Cross border Services and the NCPeH CY Platform, please call to +357 22605576
